shopping with us
We offer free local delivery to the following postcodes – NE26*, NE25*, NE28*, NE29*, NE30*, NE27*
Please select your delivery date at the time of check out and your order will be delivered by DPD. You will receive an email and/or text when your order is picked up from us, you can then track your order and this will give you a 1 hour time window on the day of delivery. You will also receive a notification 1 hour and 15 minutes before DPD arrive. If you need to amend your delivery options you can do this via the DPD emails/texts.
For UK national delivery, orders must be placed before 9am Monday to Thursday for delivery in 2-3 working days. Orders placed after 9am Friday will be sent out Monday, for Tuesday delivery.
Collection back of store or in store
If you are local but live outside our delivery area we offer a collection service. Please place your order and select either ‘front of store’ or ‘back of store’ pick up, and we will have your order ready to collect.
Orders must be placed by 2pm for orders for the following day.